Privacy Policy

DATA PROTECTION OFFICER

If, at any time, you have questions or concerns regarding the use of your personal data by LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L., you may contact our Data Protection Officer by posting a letter to: Calle Ángel, 4, 1º planta – 29008 Málaga (Spain), to the attention of “Data Protection Officer”, or by sending an email to: direccióndpd@idabogados.com

The personal data we may collect directly from you will be handled in a confidential manner and saved in the corresponding personal data use file belonging to LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L.,

PARTY RESPONSIBLE FOR DATA HANDLING

The entity responsible for handling your personal data is LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L., Calle Gutenberg, nº5, 29016 MÁLAGA (SPAIN).

If you wish to do so, you may contact us by sending an email to: administracion@urecentrogutenberg.com

PURPOSE OF DATA HANDLING

What is your personal data used for?

At LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L. we will use your personal data in accordance with the guidelines of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter, GDPR), regarding the legal basis and purposes we have explained here:

  1. Manage your requests and inquiries regarding the different healthcare services our clinic offers.
  2. Reply to you, first and foremost, and then follow-up with you regarding any requests/inquiries you have sent us through our contact channels. We understand that the interested party is consenting to the use of their personal data for this purpose when they complete the contact form and provide the necessary information.
  3. Send commercial information related to our products and services.
  4. Administrative, financial and accounting management of our clients and/or suppliers.
  5. Provide a personalised price quote according to your needs.
  6. Comply with the legal obligations that are directly applicable to us and which regulate our activity as a clinic.
  7. Protect and exercise our rights or respond to any type of complaint that has been filed.
  8. Conduct satisfaction surveys, market studies, etc., in order to offer the most suitable services, improved service quality, etc.

Your personal data will be used, as long as you have given your consent, for the purposes described above, depending on the request form you have completed with your personal data, and will legally comply with data protection regulations. You may revoke your consent at any time. In this case, please note that revoking your consent shall not affect the legality of any data use that was carried out before your consent was revoked.

How long will we store your personal data for?

The personal data provided to us shall be kept stored until: the interested party has requested its erasure, the intended outcome has been reached, the consent for personal data use has been revoked or a business relationship no longer exists.  Likewise, your data shall be kept stored for the purpose of commercial mailings even if a business relationship between the parties no longer exists. You may exercise your rights according to current data protection law at any time by contacting us by post or email.

However, despite these general time limits, you are hereby informed that we regularly review our systems and will proceed to eliminate data which are no longer legally necessary.

What is the legal basis for data handling?

TRATAMIENTO

BASE DE LEGITIMACIÓN

Accounting management: invoice management with clients and/or suppliers.

Maintenance, development and control of the contractual relationship between parties.

Financial management: tax withholdings, reductions, etc.  

Maintenance, development and control of the contractual relationship between parties; compliance with legal obligations.

Administrative management:  management of logistics, storage, client deliveries, receipt of goods, etc.

Maintenance, development and control of the contractual relationship between parties.

Marketing: Commercial activities concerning our products or services aimed at our clients or those who have requested information about our products/services in the past; this includes conducting client satisfaction surveys, sending commercial information and updates about our services and products, etc.

Free and express consent from the interested party (potential clients); we hereby notify you that withdrawal of this consent shall not, under any circumstances, affect the execution of any contract existing between the parties; the company’s legitimate interest in the marketing or promotion of products or services similar to those obtained or requested by interested individuals in the past.

In terms of the legal basis referenced above, you have the obligation to provide your personal data; in the event that you do not provide us with your personal data, we will not be able to fulfil your contract or comply with the legal obligations or requirements imposed by public authorities.

What are your rights when you provide us with your personal data?

In accordance with the General Data Protection Regulation and national law on personal data protection, you have the right to exercise your rights, should you wish to do so, through the following channels:

  • ELECTRONIC MAIL to administracion@urecentrogutenberg.com with the subject line: Data Protection. This email must be sent to us using the same email address you specified on the contact form you completed. If this is not the case we will not be able to properly identify you.
  • POST: Sent to the address Calle Gutenberg, 5 29016- Málaga (SPAIN).

To exercise your rights you must include a copy of your ID/Passport or another identifying document along with your request.  There is no cost to exercise your rights.

Rights

Content 

Portability

You may receive, in an electronic format, the personal data you provided to us and any other data which has been obtained through your contractual relationship with LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L., or you can request that this data be sent to another entity of your choice. 

Object

You may request that your personal data no longer be used.

Restriction of processing

You may request that the use of your personal data be limited when:  

  • If contested, while the accuracy of your personal data is being verified. 
  • Use of your personal data is illegal and you request its restriction rather than erasure. 
  • LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L. no longer needs your personal data, but you need it to file a claim or complaint.
  • You have objected to personal data use and the legitimate grounds of LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L. are pending verification to confirm whether they override your rights and liberties.

Rectification

You may modify any personal data that is inaccurate. 

Object

You may request that your personal data no longer be used. 

Erasure

You may request the erasure of your personal data.

Access

You have the right to obtain confirmation regarding whether LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L., is using your personal data.

 

RECIPIENTS

Who will your personal data be shared with?

To carry out all of the aforementioned points, LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L collaborates with different external entities, which are third-party service providers who may have access to personal data as a result of the contracted services.

These third parties have been carefully chosen based on selection criteria and are required to comply with the obligations regarding data protection and, specifically, to comply with the appropriate technical and organisational measures so that data is used in accordance with the GDPR and Organic Law 3/2018, of 5th December, on Personal Data Protection and Digital Rights Guarantee.

In order to provide the services that are strictly necessary for carrying out our activity, LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L shares data with providers of services such as web administrator or web hosting services, providers with whom we have signed the corresponding data use contracts in accordance with current law on data protection.

Any other communication with third parties not listed in this section would require your prior express, informed and explicit consent.

How have we obtained your personal data?

The personal data that LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L use are personal data provided directly by the interested parties and collected through different contact forms/channels.

IMPLEMENTED SECURITY MEASURES

At LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L we are committed to complying with the obligations of data protection regulations. For this reason we have adopted the necessary measures to prevent personal data from being altered, lost, and used or accessed by non-authorised parties in accordance with applicable legislation.

Likewise, supervision, control and process evaluation actions are constantly carried out in order to ensure compliance with privacy and information security according to international standards.

MINORS

Minors (14 years and under) are not allowed to access or use this portal. Minors will not be able to use the services available on this web site without prior authorisation from their parents, tutors or legal guardians. Parents, tutors or legal guardians will be solely responsible for the minors under their care and for any activity carried out on this web site, including the completion of contact forms with the minor’s personal data and any boxes, if applicable, that are ticked/selected on the contact form. We shall not be held liable for the truthfulness or accuracy of the data used to complete the contact form. If you have minors under your care, you are solely responsible for determining what services and/or content are or are not appropriate depending on the age of said minors.

SUPERVISORY AUTHORITY

At LABORATORIO DE REPRODUCCIÓN CENTRO GUTENBERG, S.L we make every effort to comply with data protection regulations given that it is our most valuable asset. However, we inform you that in the event that you believe your rights have been infringed upon, you may file a complaint with the Spanish Data Protection Agency (AEPD), located at Calle Jorge Juan, 6. 28001 – Madrid (Spain).

More information about the AEPD: http://www.agpd.es/